I’m thrilled to invite you to explore my work, skills and professional experience, and get to know a bit more about me. Take a moment to look around, and contact me directly to learn more.
My main focus is the user, how a person feels using a product or a service and the perceptions of the practical aspects, such as utility, ease of use and efficiency of the system.
WORK EXPERIENCE
SCRUM MASTER, TRAVELSHIFT
January 2023 - Present
SENIOR QA SPECIALIST, AWAREGO
September 2020 - December 2022
I am in charge of assuring that the quality of a product is in line with the client’s requirements and overseeing the software quality control processes, in other words, helping ensure that the final product does what it is supposed to.
TEAM COACH AND SENIOR QA SPECIALIST, ICELANDAIR
January 2018 - September 2020
I help others succeed and constantly look for ways to help teams achieve their maximum potential.
I facilitate good and open communication within the team.
I encourage and challenge the team to constantly improve, leading to better quality products.
I facilitate product discovery meetings.
I help to deliver high-quality software and user experience.
I am responsible for the accurate testing and evaluation of our software solutions against design specifications and user requirements to ensure the highest quality.
I work closely with developers and designers to drive rapid resolution of identified issues.
QA ANALYST FOR WEB & PRODUCER ASSISTANT,
CCP GAMES
June 2013 - January 2018
Create and maintain scripts and tools to facilitate automated system testing.
Ensure all features and changes are tested on supported browsers, devices and operating systems.
Monitor external sources for customer feedback and issues related to the team's work.
Create, maintain and execute test plans.
Be involved in reviewing designs and requirements for features, and provide feedback before and after implementation.
Provide qualitative feedback, including evaluating risk and time estimates, feature content and improvements.
Be effective in driving cross-team collaboration and Whole Team Quality.
EVENT ORGANIZER, JSCONF ICELAND
2016 - 2018
Organizing JSConf Iceland with a great team.
APPLICATION MANAGER, LANDSBANKINN
2010 - 2011
Identify and analyze problems caused by error in IT and initiate actions to prevent recurrence of incidents.
Minimize the impact of IT related problems in the organization.
Responsible for the release management process and ensure that it is being followed.
Schedule releases in coordination with stakeholders.
Ensure that processes are documented and that these processes are being followed.
Measure and initiate actions to improve effectiveness and efficiency of IT.
SOFTWARE TESTER, LANDSBANKINN
2010 - 2011
Manual testing for the Online Bank.
Create automated tests for the Online Bank.
PROGRAMMER & TESTER, STUDIA
2008 - 2009
Working on features for the LMS used at Reykjavik University.
EDUCATIONAL EXPERIENCE
CERTIFIED SCRUM PRODUCT OWNER® (CSPO®)
September 2021
Developing and explicitly communicating the Product Goal;
Creating and clearly communicating Product Backlog items;
Ordering Product Backlog items; and,
Ensuring that the Product Backlog is transparent, visible, and understood.
CERTIFIED PROJECT MANAGEMENT ASSOCIATE, REYKJAVIK UNIVERSITY
August 2019 - May 2020
The APME project management helps participants improve the organization and management of projects, be better prepared to make difficult decisions, even under stress, and strengthen themselves as leaders. The program concludes with international certification.
IPMA Level D Certification - Credential ID D-2026
MSC IN INTERNATIONAL BUSINESS,
REYKJAVIK UNIVERSITY
2011 - 2012
Unfinished degree.
Courses include:
International Marketing
HRM and leadership in International Context
Cross-Cultural Communication and Negotiation
Business and Markets in Europe and Asia
Management and Strategy
BSC IN COMPUTER SCIENCE,
REYKJAVIK UNIVERSITY
2007 - 2010
My final project was for the Icelandic game company Gogogic.
DALE CARNIGIE
2016
Course on Effective Communications and Human Relations Skills for Success.
ISTQB SOFTWARE TESTING FOUNDATION
2011
A few of the topics:
Fundamentals of Software Testing
Test design techniques
Test management
Black box testing
CERTIFIED SCRUMMASTER® (CSM®)
October 2013
I am responsible for creating and onboarding project teams, integrating them into the organization and providing a clear vision of the product. I also facilitate communication and information exchange between external groups and the project team.
"The beginning is the most important part of the work"
Plato
LANGUAGES
ENGLISH
Native / Bilingual
SPANISH
Native / Bilingual
ICELANDIC
Native/ Bilingual
FRENCH
DELF A2 - Limited working proficiency
ITALIAN
Elementary
PORTUGUESE
Elementary